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Privacy Policy

This Privacy Policy describes how The Lancashire Candle Company collects, uses, and protects the personal information you provide on our website. We are committed to ensuring that your privacy is protected. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect:

  • We may collect the following information:

    • Name and contact information, including email address and phone number.

    • Demographic information such as postcode, preferences, and interests.

    • Other information relevant to customer surveys and/or offers.

2. How We Use Your Information:

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.

    • We may use the information to improve our products and services.

    • We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address you have provided.

    • From time to time, we may also use your information to contact you for market research purposes.

3. Security:

  • We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

4. Cookies:

  • Our website uses cookies to enhance your browsing experience. A cookie is a small file which asks permission to be placed on your computer's hard drive. By using our website, you agree to the use of cookies.

5. Links to Other Websites:

  • Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement.

6. Controlling Your Personal Information:

  • You may choose to restrict the collection or use of your personal information by indicating your preferences during the information collection process.

  • We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

7. Access to Your Personal Information:

  • You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please email us at lancashirecandlecompany@gmail.com.

8. Changes to this Privacy Policy:

  • We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

9. Contact Information:

Thank you for trusting The Lancashire Candle Company with your information.

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